At Damon Trails, we aim to deliver your orders safely, efficiently, and on time. This Shipping Policy explains our procedures, delivery options, and other important information regarding shipping. By placing an order on our website, you agree to the terms outlined below.
1. Order Processing
Orders are processed within 1-3 business days after confirmation.
You will receive an email confirmation once your order is successfully placed.
Please ensure that all delivery information provided is accurate to avoid delays.
2. Delivery Method
Damon Trails ships products worldwide.
All shipments are delivered via trusted courier partners.
Since we accept Cash on Delivery (COD) only, the payment is collected at the time of delivery.
3. Shipping Time
Estimated delivery times vary depending on your location.
Domestic orders typically take 3-7 business days.
International orders may take 7-21 business days depending on customs and local courier services.
Please note that delivery times are estimates and may be affected by unforeseen circumstances such as customs delays, weather conditions, or courier disruptions.
4. Shipping Charges
Shipping fees are calculated based on your location and the weight of your order.
Any applicable charges will be displayed at checkout.
5. Order Tracking
Once your order is shipped, you will receive a tracking number (if applicable) via email to monitor the delivery status.
6. Address Accuracy
Customers are responsible for providing accurate and complete shipping details.
Damon Trails is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
7. Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact us immediately at [email protected].
We will work with our courier partners to resolve the issue or provide a replacement, subject to verification.
8. Contact Information
For any questions or concerns regarding shipping, please contact:
Email: [email protected]
